CUSTOMER CARE
Terms & Conditions
Last updated: 11 November 2026
Welcome to GB Creation. These Terms & Conditions apply to your access to and use of gbcreation.in, including browsing our products, creating an account and placing an order. By using the website or placing an order, you agree to these terms. If you do not agree, please do not use the website.
1. About GB Creation
GB Creation offers modest fashion products through its website. For questions about these terms or an order, contact us using the details in the Contact section below.
2. Product information
We make reasonable efforts to display product descriptions, images, sizes and other details accurately. Actual colours may vary slightly because of screen settings, lighting or photography. Please read the product description and size or measurement information carefully before ordering. If you need clarification, contact us before placing your order.
3. Prices and product availability
Prices are displayed in Indian Rupees (INR), unless stated otherwise. Product prices and availability may change. The price applicable to an order is the price shown at checkout when the order is placed, subject to correction of an obvious pricing or listing error. If we cannot fulfil an order, we will contact you using the details provided.
4. Orders and account information
Please provide accurate, complete and current contact and delivery information. You are responsible for keeping your account sign-in details confidential and for activity carried out through your account. An order request is subject to acceptance and product availability. We may contact you to confirm order or delivery details before processing it.
5. Payment
Available payment methods will be shown during checkout and may change from time to time. If cash on delivery is offered for an order, payment is due as explained at delivery. Where an online payment provider is offered, its own terms and privacy policy also apply. Never share your card PIN, account password or OTP with anyone claiming to represent GB Creation.
6. Shipping and delivery
Delivery availability, charges and estimated timelines (where provided) will be communicated on the website or during order confirmation. Delivery estimates are not guaranteed and may be affected by location, courier operations, weather or other circumstances beyond our reasonable control. Please provide a reachable phone number and a complete delivery address.
7. Cancellation, returns and exchanges
Order cancellation requests should be sent to us as soon as possible. Whether an order can be cancelled depends on its processing and dispatch status. Returns and exchanges are governed by our 7-Day Return & Exchange Policy. Please read that policy before ordering. Nothing in these terms limits rights that cannot lawfully be excluded under applicable consumer law.
8. Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with its operation, submit false order information, or use the website for any unlawful or fraudulent purpose.
9. Website content and intellectual property
Website text, design, logos, product photographs and other content are owned by GB Creation or used with permission, and may not be copied, republished or commercially used without prior permission, except where permitted by law.
10. Limitation
We take reasonable care to keep the website information available and accurate, but do not guarantee uninterrupted or error-free access. To the extent permitted by applicable law, GB Creation is not responsible for indirect losses arising from inability to use the website. These terms do not exclude liability that cannot legally be excluded.
11. Changes to these terms
We may update these terms when our website, services or legal requirements change. The latest version and its updated date will be published on this page. Your continued use of the website after an update means you accept the revised terms, to the extent permitted by law.
12. Governing law
These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts in accordance with applicable law.
13. Contact us
GB Creation
Email: gbcreation282@gmail.com
Business address: Golapganj Road, Chharkatola (Beside of An Najaat Academy), Sahabajpur, Kaliachak, Malda, West Bengal – 732201, India.
Note: Please ensure these terms accurately reflect your actual ordering, payment, delivery and cancellation practices before publishing them.